soap! workshops | june 5
Who can register for workshops?
- ▨ Attendees: Registered participants of the soap! conference (June 6-7) can register for all soap! workshops (June 5). To register, you’ll need your access code.
- ▨ Anyone: If you don’t attend the soap! conference (June 6-7), you can still register for the workshop: “How to localize UI and documentation” by Marta Bartnicka.
How can I get the access code to register?
The code will be sent to you in the email that confirms your registration at the soap! conference. If you registered before April 23, the code will be sent to you in a separate email. If you can’t find the code, contact us at firstname.lastname@example.org.
For those who don’t attend the conference, you can register for the workshop: “How to localize UI and documentation” by Marta Bartnicka without an access code.
What's the workshops venue?
This year, for the workshops (June 5) we’ll meet at Office&Cowork Center by Cystersów 20A.
▨ Matt Hallman, Software Developer Team Lead at Jorsek LLC
DITA is an extensible standard with extreme customization features. You can constrain the existing structure (disallow elements) or specialize (add your own elements) without breaking the standard. All DITA tools will work fine with your very own customized DITA topics.
In this workshop, Jang Graat from Smart Information Design and Stefan Gentz from Adobe will explain why customizing is necessary to leverage the full potential of DITA, and which types of customization are allowed.
Also, we will be showing an entirely visual step-by-step approach on how to customize and constrain DITA for the specific needs of you and your team with a visual DITA Customization Wizard hiding all the technical details under the hood.
If you are using DITA ‘out-of-the-box’ today, this workshop will be an eye-opener. It will bring a huge increase in consistency and productivity to tailor DITA to suit your content needs.
To get the most out of this workshop, it will be good to bring your own laptop with Adobe FrameMaker 2019 already installed. You can download a free and fully functional 30-day version here. Make sure to install it only a couple of days before the workshop, so that you can use the free 30-day trial fully.
▨ Marta Bartnicka, Senior Publishing and Localization Engineer at Dolby Labs
- – All the way from writing to QA and testing: How does the localization process look like for software UI and for any technical documentation? – introduction
- – Neither Excel nor Word: What formats are good for translators and what tools are they actually using? – exercises
- – Resources and variables: How the decisions of UI/UA authors affect the feasibility of localization? – exercises
Many a time was I a witness to a brainstorming session, a “meeting of minds” or some other collaboration event that lasted almost an eternity and achieved nothing. I finally decided to put a stop to it and research why that happens. Interviewing professionals and gathering corporate or startup info, I came up with a process – based on design thinking – that can put a structure to your meeting or session. Learn how to code your meetings for better time management, participation, and successful results. We will use design thinking as the coding language to achieve this.
Can I be innovative if I am not creative? Is a brilliant idea a stroke of fortune? How to get ahead of competitors? What to do when nothing works? My answers and experiences towards these questions (most of the time) are the same – experiment with Design Thinking.
Design Thinking doesn’t come from a one day workshop, a 30 minutes tutorial or by reading 3 books. You have to slowly change your mindset and the way you see the system that you work in. This method is not only for creative professions but for everyone in the organization, starting from testers, developers, business analysts up to entrepreneurs. Design Thinking combined with the Lean Startup’s speed of delivery, is a powerful tool that can make your business better and unleash unknown potential.
After the workshop, attendees will:
– understand the Design Thinking process,
– be able to use Design Thinking both in their professional and private life,
– learn how Design Thinking and Lean Startup can bring their business to the next level,
– discover tools that can apply for individuals, teams or even for the whole organization,
– be familiar with Design Thinking use cases in: tech startups, marketing campaigns, customer services, business’, company culture and many more.
soap! conference | june 6-7
soap! conference | june 6
soap! conference | june 7
Adobe CEO Shantanu Narayen recently said – “People buy experiences, not products”. Almost every large company has recognized that it is in the customer experience business. Understanding the customer journey and brand interactions across channels and platforms and their impact on customer experience is crucial for creating a unified CX strategy. But too often, marketing and technical communication content silos and a cluttered IT landscape create disconnected content worlds in voice and tone, visual consistency, and unified accessibility. It’s a complex system coming with a lot of challenges.
This presentation will discuss:
– How multiple brand touchpoints have a cumulative impact on the customer experience.
– How inconsistent content experiences throughout the customer journey create a fuzzy brand experience – and how to avoid this.
– Why technical communication plays an essential role in the customer experience and is crucial for creating high-quality brand experiences.
In this presentation, Stefan Gentz, Adobe Worldwide Technical Communication Evangelist, will dive with you into the world of customer experience strategy and how to blend technical communication seamlessly into the digital experience world of today’s customers.
We want to look at content as code in a broader context, more specifically how we can enrich the way content is created from two distinct perspectives:
- Tools and workflows normally used in an IT environment
- Working with people from different cultures
If content authors and content translators work separately… things happen. When you think about the user and reader experience, a clear, coherent, and meaningful text is what makes your product success. Learn how to prepare your documentation for a faster and more reliable translation process and how to ensure better quality and greater consistency of your localised content. And yes, your cooperation with translators and translation agencies can be easier and more profitable for everyone.